Our Privacy Policy

This privacy policy sets out how Eventsense uses and protects any information that you give Eventsense when you use this website.

Your privacy is critically important to us and we care about your data. We are thoughtful about the personal information we ask you to provide and the personal information that we collect about you through the operation of our services.

Eventsense is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Eventsense may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st May 2018.

What we collect

We automatically collect information on how you interact with the services, such as the IP address from which you access the services, date and time, information about your browser, operating system and computer or device, pages viewed, and items clicked. We may also collect location information, including location information automatically provided by your computer or device.

We use cookies and similar technologies to collect some of this information.

To provide our services we may collect the following information:

• name and company name
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to providing our services to you

What we do with the information we gather

We may contact you by email, phone, or mail:

• To provide our products and services
• For identification and authentication
• To improve our service
• To enable us to contact you
• For invoicing purposes

Third Parties

Eventsense employs certain third parties to provide infrastructure and support to enable us to provide our services to you. The data provided to these third parties is required by them to provide these services and any other use is prohibited.

This may include:

• Payment processing
• Helpdesk systems
• E-mail services
• Other business support services

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs.

We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.

Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Security

We are committed to ensuring that your information is secure.

In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Controlling your personal information

You may request details of personal information which we hold about you under the Data Protection Act 1998 and/or The General Data Protection Regulation (GDPR).

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at help@eventsense.co.uk. We will promptly correct any information found to be incorrect.

Making changes to your information

You may edit, delete, correct or view the information we hold about you by logging into the website.

For reasons of law or other legal processes we may be required to retain certain information from closed accounts. Furthermore, we may also disclose information about you if we have reason to believe that such disclosure is in the interest of national security, law enforcement or other public interest or if your activities violate the Terms and Conditions of our services.